State: Texas City: Houston Clear all filters (3 of 153 reviews match)
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I had spoken to an agent called SHAWN at first he was really nice got me into getting the insurance. Later on that same day I found a better quote with another insurance and called them back "blue cross" to cancel and they re assured me it was canceled. That was on...
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Blue Cross Blue Shield in Texas is the WORST insurance company. It is literally impossible to get a hold of them on the phone. It almost feels as though they only have one customer representative answering all the calls. I have sat on hold for an hour and a...
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1.0
I didn't like
  • Ridiculous lack of customer service
#765898
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I got my insurance through the marketplace for 2015 assuming it would be cheaper. When the marketplace had submitted my correct personal information to BCBS, BCBS transferred it incorrectly into their system so that my name, address & doctor was someone else's -...
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2.0
I didn't like
  • That such a simple thing became so ridiculous
  • Poor customer service
#759437
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BLUE CROSS BLUE SHIELD
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