Date: 11-10-2017 First concern: Wasting the time of their client since I had to spend an hour and 45 minutes of my time correcting them. Second concern: I made the payment to them by their phone automation payment (Blue Cross Blue Shields) and not through the Wells...Read more
I didn't like
Blue Cross And Blue Shield Association Medical Claim Review
I had a fall which damaged my face and teeth. They said see a dr in 24 hours. I went to the Er within a hour. The Dr wrote a order to see a dentist when my mouth healed. I did that .ins. co asked for the referer. Sent that. Asked for a exam. I sent them that. They will not answer my customer line now...it is blocked.
So far I have compiled a list of 72 phone numbers from which I have received robocalls from an "agent" of blue cross blue shield. I have REPEATEDLY --EVEN RUDELY--told them to stop calling. I have cussed at them when polite requests were ignored. I have used the most...Read more
I didn't like
- Robocalls that last almost 2 years so far
Blue Cross And Blue Shield Association Customer Care Review
WORST CUSTOMER SERVICE EVER. Called to try and get a quote, a gentlemen answered the phone and I tried to explain him my situation and told him I was pregnant and needed coverage asap. Instead of listening he interrupts me by playing the hold music WHILE IM TALKING and comes back on the line and says "ok... you either need to go through Medicaid or Healthcare.gov" and HANGS UP ON ME.
BCBS is horrible. Canceled coverage and still ran bank draft. After 2 weeks I still don't have my refund. Lied to many time from customer service. Premium to high and doctor would even accept it. Stay away.
The rep told me I would receive a visa card with the limit I choose which was 2000 dollars to which 79 odd dollars a month will be deducted every paycheck until paid...I have not received my card as if thus day..to which should have recieved before January..so that It...Read more
My husband works for the Post office and they give us an open season every year to make changes with our plan. This year we wanted to see if there was a fee for service plan that could save us a few dollars and also incorporate my son who goes to school out of state...Read more
I didn't like
- That they told me one thing and then did another
Blue Cross And Blue Shield Association Health Insurance Review
Read the fine print 1500.00 deductible / not . Something has to change In U.S Insurance companies Best insurance they offer ! ? U.S. citizens , Make funeral arangements , then you know the true bottom line , or move to Canada , the no/bull country . shocked and dissapointed .
Cancelled my policy never notified me. I paid my premiums they put the money on my account as a credit instead of paying my premiums.dumb *** They told me if I paid the late premiums they will reinstate my insurance. I sent them over 800.00 they kept the money and...Read more
CEO Joseph R. Swedish can go *** him self what kind of business man have what seems like a million number and none of them get you to a real person and when you finally get a real person he/she can hardly speak english I cancelled my account 6 months ago and today my...Read more
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