(2 of 153 reviews match)
I contacted BC/BS of NC on 03/01/2016 at 9:22 AM then was placed on hold for over four hours. I disconnected the call at 1:45 PM after never receiving assistance. What an unprofessional mess. If you cannot answer a call within an hour, change the automated system to...Read more
For the last 3 months I have been calling BCBS to work out why my bank account shows that they cash my monthly checks but my coverage is suspended due to "lack of payment." This keeps happening and every time they demand that I fax/mail in a bank statement proving...Read more
I didn't like
- Poor customer service
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