State: Pennsylvania Clear all filters (10 of 153 reviews match)
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I contacted BC/BS of NC on 03/01/2016 at 9:22 AM then was placed on hold for over four hours. I disconnected the call at 1:45 PM after never receiving assistance. What an unprofessional mess. If you cannot answer a call within an hour, change the automated system to...
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For the last 3 months I have been calling BCBS to work out why my bank account shows that they cash my monthly checks but my coverage is suspended due to "lack of payment." This keeps happening and every time they demand that I fax/mail in a bank statement proving...
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Anonymous
Anonymous

I have been going thru the same thing with blue cross/blue shield in Pennsylvania. I am outside of Philadelphia. I have paid for the platinium plan every month for 2 years an...

1.8
I didn't like
  • Worst
  • Poor customer service
#732757
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Ordered insurance through Obamacare. (rolls eyes). Paid the first 2 months, and filled out form on back for them to take it out of my savings account. The routing number was incorrect (no idea who's fault, as they never told me) . A month goes by and I am scheduled...
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1.0
I didn't like
  • Worst
#638901
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I am going through the denial process right now! My doctor prescribed Forteo for severe osteoporosis because the degrading of my spine and right hip bone was too severe for the usual osteoporosis drugs. I have twice been denied. My husband and I are both retired and I...
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#629173
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I had heard good things about Highmark Blue Shield, and I recently switched to them for an individual policy (I am self employed). My plan is rated Gold under the new health insurance criteria, so I was expecting a premium product. The premiums are steep, but more...
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3.3
I liked
  • Customer agents
I didn't like
  • Misleading policies
#593623
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Back in December I thought I had everything in order with Blue Cross I was wrong. I took the Bronze plan and when I got my mail a couple weeks later it says I had the silver plan? So I called and the person I talked to said I had the Silver plan I told the person I...
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Swarthmore,Pennsylvania
#589882
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I have a BCBS First Priority Life Basic Catastrophic coverage policy. $119 a month. It covered 4 doctors visits and was written as covering urgent care. I even called before visiting the urgent care to check coverage. I was told it would be covered 100% as a doctors...
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It has been a terrible experience trying to just get my doctor. They assigned me a doctor that did not even work in my city. If you request a change in doctors you have no coverage for 30 days even it is their mistake. An appeal filed got me absolutely nothing. Not...
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#504537
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I have placed 17 calls to Independence Blue ross regarding bills they have been sending me. After speaking to them they have stated they received an application for Coverage through the health Insurance Marketplace. The marketplace has no record of such applications. ...
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Franconia,Pennsylvania
#493316
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Contact Blue Cross And Blue Shield Association

Mailing Address:
BLUE CROSS BLUE SHIELD
225 North Michigan Avenue
Chicago, Illinois 60601
United States
Phone:
(888) 630-2583
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Blue Cross And Blue Shield Association Products and Services

i resntly sprained my knee after spending saturday resting and icing it with no relief i decided to seek medical attention.i have an emergency room actualy several within five minutes of me.I also now have an urgent care with sunday hours.having had experience wiyh...
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#294963
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