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Contact Blue Cross And Blue Shield Association Customer Service

Blue Cross And Blue Shield Association Phone Numbers and Emails

Toll-Free Number:

  • (888) 630-2583
Call customer service
Send Message

Report Fraud:

  • (800) 337-8440

General Info:

  • (202) 626-4815
    National Labor Office

Blue Cross And Blue Shield Association Emails:

General Info
National Labor Office
Legal
Privacy Inquiries
Media
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How to Contact Blue Cross And Blue Shield Association Customer Service?

Most Popular Number:

(888) 630-2583
Total calls: 18 Last call: May 29, 2025
author avatar
PissedConsumer Reporter

There are three BCBS Association customer service contact numbers. The toll-free helpline that you can dial at any time of the day is 1-888-630-2583. You can also use the toll-free number on the back of your member ID card to contact the support team. By dialing this number, you can get help regarding several topics, such as health insurance coverage, payment account management, benefits, treatment, etc. If you look forward to reporting any fraudulent activity, the team can be contacted at 1-800-337-8440. There is another BCBS Association customer service number where you can request more information and contact the National Labor Office. This number is 1-202-626-4815.

It's easy to connect to the support team of Blue Cross and Blue Shield Association headquarters via email. To address your concerns to the National Labor Office and seek more information, the email address is nlo@bcbsa.com. There is a separate email address for the legal department, webmaster@bcbsa.com. Many individuals also have concerns regarding media representation and social media, for which the Blue Cross and Blue Shield Association has introduced a separate email address. It is socialmedia@bcbsa.com.

Blue Cross and Blue Shield Association headquarters is at 225 North Michigan Avenue, Chicago, Illinois 60601, United States. You can book an appointment to visit the office and get assistance related to your claims, billing, doctors, hospitals, insurance spaces, coverage, benefits, purchasing, insurance and any general queries. There are two more BCBS Association addresses in Chicago and Washington. These addresses are 200 E. Randolph, Chicago, IL 60601 and 750 9th St. NW Washington, DC 20001.

Blue Cross And Blue Shield Association Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    86% phone 14% email
  • The best phone number to call Blue Cross And Blue Shield Association is 8886302583. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday and Wednesday. The average call time is 1 minute.

  • People call Blue Cross And Blue Shield Association mainly because of product/ service, staff and account.

View full overview ›
PissedConsumer Club

Contact Information

Blue Cross And Blue Shield Association Website:

Blue Cross And Blue Shield Association Help Center:

Corporate Office Address:

Blue Cross Blue Shield Association
225 North Michigan Avenue
Chicago, Illinois 60601
United States

Fax:

312.297.5956

Blue Cross And Blue Shield Association Rating Based on 73 Reviews

Rating details

1.5
more details
Customer service
Diversity of Products or Services
Website
Billing Practices

Rating stats

Rating trend

Summary of Blue Cross And Blue Shield Association Customer Service Calls

18 TOTAL
CALLS
00:53 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Blue Cross And Blue Shield Association?

Product/ Service Question:

  • “Insurance reimbursement did not get to me and it's over a year that I should've received it”
  • “My insurance card”
  • “Lost my insurance card”

Cards Question:

  • “Cannot find my card and need a replacement.”

Account Question:

  • “Verify my coverage going back to 2010”

Staff Question:

  • “Enrollment customer service”

Other Question:

  • “Claims”
  • “Id”
  • “To add apartment number to address on file”

Compare Blue Cross And Blue Shield Association Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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