Blue Cross And Blue Shield Association - Charged bank account for correct amount and also incorrect amount
In December they charged me the correct amount and same day also charged my again for over twice that amount
12/26 DEBIT FOR FLBLUE HPS 877808**** CO $24.35
REF- 617868****71
12/26 DEBIT FOR FLBLUE HPS 877808**** CO $56.06
I called and waited the 3+ hours to reach someone. My bank faxed the info to them as was requested. No response.
In January I called them several times and also used the contact us form on the website and attached a pdf copy of the bank statement โ no response. In February I called again and was given an escalation reference number and told would be contacted back within a week โ Feb 7th ref# 5224**** kita winfield โ again no response.
I now plan to file in small claims court for return of my $56.06 plus court costs plus $100 in damages mental anguish and lost time on phone on hold and false promises and additional $500 in punitive damages (all to stay within small claims limits) and urge others to do the same.
Monetary Loss: $56.
Location: Niceville, Florida
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Comments
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Horrible, happened to me too ! They charge me over $300 and I still don't know why?!!!
I cancelled everything! And my Bank of America is the best !
They are always with their costumers! Thank you !